Managed Services


ApexIT’s Managed Services packages provide your organization with the ability to shift its IT resources from a maintenance focus to a more important business focus.  Remote problem resolution means less downtime for your organization and detection of future issues before they become problems.  From  Level-1 technical support to CIO-Level consulting, ApexIT’s Managed Services Team supports all of your IT needs from end user troubleshooting, to IT project planning.  ApexIT’s Managed Services Clients enjoy a fixed monthly rate rather than a per-use or per-hour payment plan allowing for IT costs to be budgeted.  With ApexIT, your technology can once again be a resource rather than a cost.

 

 

Basic Monitoring

Managed Services

Premier Managed Services

Staffed Help Desk 7am—5pm

Monday—Friday

Via Phone & Web-based Portals

 

 

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After Hours Help Desk with 90 minute response time

 

 

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After Hours Work Performed

 

 

 

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Additional per hour fee

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No Additional Cost

Spam Filtering

 

 

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Monthly Reports

 

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24/7/365 Datacenter Monitoring

 

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Website Health Checks

 

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